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About Us
Growth-Minded
Customer Focused
Process Driven
Leslie Leaf is a growth-minded executive who thrives in scaling organizations through periods of rapid change. With more than 25 years of experience leading global SaaS, payments, and enterprise technology teams, she has consistently transformed high-growth or underdeveloped operations into mature, scalable businesses. Her work focuses on
Leslie Leaf is a growth-minded executive who thrives in scaling organizations through periods of rapid change. With more than 25 years of experience leading global SaaS, payments, and enterprise technology teams, she has consistently transformed high-growth or underdeveloped operations into mature, scalable businesses. Her work focuses on aligning people, process, and technology to accelerate revenue, improve EBITDA, and create long-term enterprise value.
Process Driven
Customer Focused
Process Driven
Process discipline is at the core of Leslie’s leadership approach. She is known for designing and implementing structured frameworks that improve predictability, accountability, and execution across complex organizations. From launching go-live acceleration programs and KPI-driven governance models to standardizing global support and serv
Process discipline is at the core of Leslie’s leadership approach. She is known for designing and implementing structured frameworks that improve predictability, accountability, and execution across complex organizations. From launching go-live acceleration programs and KPI-driven governance models to standardizing global support and service delivery, Leslie builds operational foundations that enable efficiency, scalability, and sustained performance.
Customer Focused
Customer Focused
Customer Focused
Leslie is deeply customer focused, with a proven track record of improving satisfaction, retention, and lifetime value. She partners closely with Product and Engineering teams to embed customer feedback into service delivery and product development, ensuring solutions evolve alongside client needs. By balancing operational rigor with a st
Leslie is deeply customer focused, with a proven track record of improving satisfaction, retention, and lifetime value. She partners closely with Product and Engineering teams to embed customer feedback into service delivery and product development, ensuring solutions evolve alongside client needs. By balancing operational rigor with a strong commitment to customer outcomes, she consistently delivers measurable improvements in CSAT, NPS, and long-term client relationships.
